From the first visit to a confirmed seat — in nine steps
Students enroll on their own, from a phone, in their language. Your staff only steps in where a decision is needed.
Student journey
Choose a program
In-person cohort, hybrid program, online course, refresher, testing slot or CPR class. The page shows dates, location, seats left, prerequisites and what happens next.
Create an account
Email and password with email verification, privacy notice and consent. Returning students sign in so their history stays in one place.
Complete the application
Only the fields the program needs. Progress saves automatically.
Upload documents and sign
ID, diploma or GED, immunizations, TB test, background-check status, CPR card. Each item shows why it is needed and its deadline. E-sign the enrollment agreement and policies.
Reserve the seat
The seat is held for a set time. When the cohort is full, the student joins the waitlist and is promoted automatically when a seat frees up.
Pay
Full tuition, deposit, installment plan, coupon or scholarship code, employer or sponsor billing — online or at the school.
Review, when required
Admissions approves, requests more information or moves to the waitlist. Students see their status in the portal.
Confirmation
An email with the program, cohort, location, schedule, balance, what to bring and a calendar file. The student appears on the cohort roster.
Recovery
Unfinished applications and failed payments trigger friendly reminders on a schedule you choose.
Every seat has a clear status
Three ways for students to pay
PayPal
Students pay with their PayPal balance or a card through PayPal checkout.
Stripe
Secure card checkout, saved cards for autopay and installments, automatic receipts.
At the school
Pay at the front desk with any major credit card; staff record it with a receipt number and the balance updates.
No card numbers are stored on the platform — PayPal and Stripe handle them.
Payment rules your finance team controls
- Fee types: registration, tuition, deposit, books and supplies, exam, uniform, late fee, online course
- Installment templates with due dates, grace period and autopay
- Coupons and scholarships with expiry, usage and program limits
- Sponsor split: student, employer, workforce board or scholarship — each with its own invoice
- Offline payments (cash, check, money order) recorded with a receipt number
- Refunds and credits per your refund policy, with reason and approver
- An overdue balance can pause course access or the certificate
Automatic messages at every stage
| When | What the student receives |
|---|---|
| Inquiry received | Thank you, program information and a link to book a call |
| Application not finished | Reminders after 24 hours and 3 days |
| Document missing or rejected | What is missing, why, and an upload link |
| Seat hold expiring | Finish payment to keep your seat |
| Waitlist seat available | Claim your seat within a set time |
| Payment received, failed or due | Receipt, retry link, due reminder or late notice |
| Enrollment confirmed | Schedule, location, what to bring and a calendar file |
| Class tomorrow or schedule change | Reminder, room or time change |
| Absence recorded | Absence alert and make-up options |
| Course access expiring | Notice 3 days and 1 day before, with an extension offer |
| Certificate issued | Congratulations, download link and review request |
| Certificate renewal due | Reminders 90, 60 and 30 days before, with the renewal course link |
Let's map your school's student journey
Tell us about your programs and students. We reply within one business day with the package that fits and a written estimate.