From first conversation to a confident launch

How we work

1. Discovery

   We talk with your leaders and administrators: goals, audiences, membership rules, dues, payment providers, events, products, content, approvals, reports and privacy needs.

2. Site plan and content

   Navigation, calls to action, an inventory of current pages and media, redirects from old addresses, and who provides which content.

3. Design

   Wireframes for the home, about, membership, member dashboard, donation, shop, event, checkout and admin screens; colors, type, buttons and gallery layout.

4. Build and configuration

   Public website, accounts, member records, dues, payments, donations, shop, events, roles, reports, emails, search engines and analytics.

5. Data migration

   Approved members, products, galleries, events and content imported, with a report of what was imported, skipped or needs your clarification.

6. Testing

   Phones and computers, sign-in, password reset, permissions, payments that succeed and fail, refunds, reminders, inventory, tickets, forms, sitemap, links and backups.

7. Review and training

   The private review address, a checklist, administrator training and a correction window — then your written approval.

8. Launch and stabilization

   Your domain connected, live payments switched on, email delivery confirmed, the first transactions watched, and a stabilization period for fixes.

Every proposal states exactly what is included

• Pages
• Content collections
• Products
• Events
• Member records
• Languages
• Administrator accounts
• Payment providers
• Integrations
• Revision rounds
• Training sessions
• Support hours

A change is included when it fits the approved design and modules. It becomes an add-on when it changes how data is organized, adds a new integration, role, workflow or language, or goes beyond the agreed content and support allowance — and you always see the quote first.